BetterList

Support

Answers to the most common questions, and how to reach us when you need a hand.

Contact us

Email support@betterlist.co.uk with a short description of the problem. A screenshot helps if something looks wrong in the app.

Restore purchases

Reinstalled the app or moved to a new iPhone? Open BetterList, go to Settings and tap Restore Purchases. You can also restore from the upgrade screen. Make sure you are signed in with the Apple ID you used to subscribe.

Cancel Pro

Pro is managed by Apple. Open your iPhone’s Settings, tap your name, then Subscriptions › BetterList. Cancel at least 24 hours before the current period ends to avoid the next charge. Pro stays active until the end of the period you have paid for.

Refunds

Apple handles all payments, so refunds are requested from Apple at reportaproblem.apple.com. We can’t issue refunds directly.

Requirements

  • An iPhone with iOS 17 or later.
  • Lists written in Turkish or English. Your list comes back in the language you wrote it in.
  • An internet connection when creating a list. Saved lists work offline.

Purchase or privacy questions

BetterList has no accounts, so we identify your purchases and data by an anonymous app user ID. When you write about a purchase or a privacy request, please include that ID if you can, along with the date and plan of any purchase.

More help